Make no mistake. In migration, what will count most, won’t be shiny graphical interfaces, bells and whistles. No. And even if it is possible to migrate the installed systems to more efficient ones, from a technical point of view, either from an economic standpoint, and why not say more ecologically correct technology, the most sensitive part, the field of battle that’s going to determine whether migration is a triumph or a flop, is the people.
Several reasons arise:
- Cost / benefit: The annual fees of licensing contracts paid to proprietary software companies are huge expenses and possibly a “dead” money because you pay for what you already have, not for something new.
- Existing hardware: As software updates push the hardware upgrades, and, as I wrote before in another post, you can migrate the software to take advantage of your existing hardware. The famous TCO is much lower then.
- Update the software used to more modern versions: Many companies running older versions of windows, are also still running older versions of Office suite from Microsoft. Result: Incompatibility with the most recent file formats (DOCX and XLSX)
- Standardization in open formats for your files (your documents will thank you)
A well done marketing, that hid the dirt under the carpet.
Two well recognized companies (a software one, and a software + hardware one) sold the idea that computers should be like microwave ovens, so easy to operate as a lamp. You only turn on and don’t have to worry about anything else. Computers would be an appliance.
Well, I’m sorry to inform this, but that marketing was very exaggerated. Very unrealistic. Computers are intelligent machines, they need intelligence to work properly. And, generally, reflect the intelligence of the user who operates them.
I would say that computers are more like cars, that, if you do not know how to drive them, they will cause much damage and even death. Back to the migration subject, a major source of headache is the so called training for the new platform. And the cost of this training is also mentioned as a reason not to migrate.
There was. In the house of accounting employee, for example, he was using pirated versions of Excel, Word, Power Point. Thus, it was easy to learn to deal with these applications. And that is where piracy pays off for large proprietary software companies. With learning “at home”, the employee is already prepared and familiar with the same versions of applications that he will find at work.
As we live in times of high competitiveness, it is a factor in keeping one’s job to know how to deal with office suites. And, having familiarity with the programs, it’s easier to both keep the job, and aim for a better one.
The Human Factor —
We have seen that office workers are not even being trained in the dominant office suite . A better word would be that they are “indoctrinated” to work with this suite and the dominant operating system, cutting costs for employers and learning time. And when it comes to a migration that will change the entire operating system and applications in the workplace … Terror spreads, and immediate opposition ensues.
This happens because the workers do not look at their machines as a better tool than a pencil sharpener or stapler . So, why be interested in learning how to use it better? No. .. Knowing where is the “Start” button and when to press it is enough.
And, migration is viewed with deep suspicion, as something that will expose incompetence.
-And how to handle it …
Well, the advice that I will enumerate hereafter are more for the human side (and less for the technical side of things) because an event such as a migration is something big enough to ignite rivalries or be used as a weapon to hurt the opponents at the workplace.
- Converse. Talk a lot. Starting with the supervisor, to schedule a consistent plan of action for the migration.
- It should be observed in the migration plan that, by common sense, it is mandatory that employees begin to work with the open source applications (FOSS) on the current platform. Indeed, this is the most valuable advice of all: Get the employees used with the applications they will use in the free platform (Linux, mostly) still on the proprietary platform (windows, most of the time)
- There must be a deep degree of sensitivity to reassure employees of the good faith of their managers, while in the process of migration. The attitudes of management should be to pacify exalted moods, and especially dismiss the idea that the migration is an act of tyranny. If this unfortunate interpretation happens, inevitably, there will be rebellion and dissent. Unfortunately, history shows us that for every tyrant, there is rebellion and fights in the same degree. And in this case, controversy and discussion about the platform being deployed will only create confusion, and there will be loss of time and money.
- Always there should be a testing project, done on a small scale, after all, every case is different, and in a testing situation, so to speak, it will be easier to identify how the migration will occur in the rest of the organization.
Well, let’s see how this operating system turned out visually…
The bootsplash screen:
I think some have already gone through a migration process . I bet many already know the advices that I gave here. But I believe that most will find interesting and useful to have this view of human behavior in a migration process .
Witten by Alex